NCA Calgary App Data Deletion Policy

Welcome to NCA Calgary’s Data Deletion Policy page. We respect your privacy and are committed to providing clear and accessible ways for you to control and manage your data. Below, you’ll find instructions on how you can request the deletion of your user data from the app as well as information on what data is retained, deleted, or subject to additional retention periods.

How to Request Data Deletion
To request that your data and account be deleted, please follow the steps below:
1. Log in to NCA Calgary using your account credentials.
2. Go to Profile > Privacy Settings > Delete Your Account
3. You will be required to renter your account credentials.
4. Confirm that you are certain you want to delete your account.

Data Deleted Upon Account Deletion
When you delete your account, the following data will be permanently deleted from our systems:
* Personal Information: Name, email address, and any other identifying information associated with your account.
* Login Credentials: Your email and password can no longer be used to access the app.
* Usage Data: All history of interactions with our app, including preferences, app settings, and other user-specific configurations.
* Device Information: Any device-related information collected during your usage, such as operating system details and device ID.
Once deleted, this data cannot be recovered.

Data Retained After Account Deletion
In compliance with legal, regulatory, or operational requirements, some data may be retained for a specific period even after account deletion. This data includes:
* Transaction Records: Records of membership fee payment may be retained for up to 12 months to comply with financial books keeping and tax obligations.
* Technical Logs: Certain technical logs may be kept for 90 days for security, auditing, and fraud prevention purposes.
Once these retention periods are over, the retained data will be permanently deleted.

Contact Us
If you have any questions or concerns regarding data deletion or this policy, please contact us at: Email: secretary@nca-calgary.com